December 13th, 2011
Like it or not, we’re often judged by first impressions. But what many don’t realize is that as important as that initial one is, the power of the second, third and all following exposures can be equally influential in reinforcing a positive image. This should be viewed as a key component to your marketing efforts, and any visual elements that help promote your business. A second point of contact may come in the form of a brochure, business card, letterhead, or website. When you get that second opportunity, can your audience draw a correlation that clearly brings your business to mind? They are more likely remember you in a positive light if you have in place a unified branding campaign, spelling stability, consistency, and building confidence in your audience.
Visuals are certainly one of the strongest components to consider, but they need to reflect the core elements upon which your business is built. Your service offerings, professionalism, reputation, and ability to deliver should have a way of surfacing in all marketing materials. But that’s not to say these elements are explicitly pushed to the forefront. Solid concepts in visual design and branding often rely on inferences that stimulate awareness of your business’ strengths and benefits in an indirect, but meaningful fashion.
Where do I start?
Make a simple checklist of all the materials that go into promoting your business. Some come to mind as clear cut necessities: business card, letterhead, envelope, website, brochure. Depending on the size of your firm and the activities in which you engage, you’ll have additional needs that may include presentation folder, powerpoint template, tradeshow booth, announcement postcard, invitation, yellow page ad, online banner ad. What’s important is to build brand unity between all these elements so that they have a meaningful and consistent message that casts your business in the best possible light. That’s where you benefot from working with a skilled and appropriately experienced designer.
Engaging with a designer
As designers, we work with clients that have varying degrees of branding in place. Some require starting with a clean slate, and with others there may be a need to adapt an existing program to cover a variety of needs. Our practice upon engaging with a new client is to listen closely to their ideas, probing with questions that examine how they view themselves, what sets them apart, or makes them similar to others in their field. One helpful exercise is to examine competitors, both local and remote, taking into consideration their audience and their offerings. How does your message, your strengths and value propositions stack up against others in your field? How do you differentiate your business from the pack? Initial conversations between designer and client should be wide open, and ideas should flow freely – even napkin sketches have proven valuable as brainstorming tools.
Why shouldn’t I do it myself?
The tools are out there, and they are at nearly everyone’s fingertips. Just as the desktop publishing explosion democratized the public’s abilitiy to produce fancier and more colorful materials, there’s also been an increase in the number of poor and unprofessional brochures, business cards, and presentations. Some tools are built into popular software programs, some tools are available as “wizards”. But is doing it yourself really such a great idea? Be ready to adopt he same thinking behind hiring a professional to prepare your taxes, or to repair your auto, or to make building improvements. When working with a seasoned professional, their expertise can ensure that the job is done reliably and thoroughly.
Rocky Laber, principal at DSD Law Site Solutions, is a graphic designer and web developer with experience that dates back to the early 90’s. Contact him at rlaber@dsdlawsitesolutions.com or call 510 488-4470.